How to Reach Us

Please call Ticketpro at 1-866-908-9090 for any questions or concerns regarding your tickets for The AURA Experience and any other tourist attraction at the Basilica.

By public transit

Getting to the Basilica by metro

Get off at Place-d'Armes Station on the orange line and take the Saint-Urbain exit. Then, go up the hill towards the Place d'Armes: you'll find the Basilica is hard to miss!

Getting to the Basilica by bus

Take bus number 55 Saint-Laurent, southbound, and stop on Notre-Dame Street, east of the Basilica.

Bus schedules are available through the Société de transport de Montréal website.

Getting to the Basilica by Bixi (in season only)

Bixi bike-sharing station locations are subject to change each season, but there is usually a station within a 5 minute walk of the Basilica. You can find a map of the stations on the Bixi website.

Accessibility with reduced mobility

Notre-Dame Basilica is a Kéroul certified partially accessible location. Please consult our fact sheet on Kéroul's website for more information on the accessibility of our facilities.

We also participate in the CAL program, which provides recreational experiences for people with functional limitations.

Contact us by filling out this form

  1. Ticketing
  2. Performance
  3. Accessibility

Where can I buy my ticket?

You can purchase your ticket online here or by phone at 1-866-908-9090. Tickets are not sold on site.

What are the show times?

The schedule varies according to the season. Visit our online box office for all the details and choose the date that’s right for you.

How much do tickets cost?

Please visit the online box office for current rates.

Should I buy my ticket in advance?

As no tickets are sold on site, you must purchase your tickets online or by phone. In addition, purchasing your tickets in advance allows you to schedule your visit at a date and time that suits you.

Can I get a refund or exchange?

Tickets are non-refundable and non-exchangeable. For all inquiries regarding ticket purchases, contact Ticketpro by email at or by phone at 1-866-908-9090.

How long does the experience last?

The AURA Experience is approximately 40 minutes long, divided into two parts: an open exploration of illuminated stations and an immersive multimedia experience. Doors open 30 minutes before the scheduled time of the event. 

Can I take pictures during the performance?

Taking photos and videos is forbidden during the representation. This way, you will be able to live The AURA Experience to its fullest and offer the same opportunity to other spectators.

Are food or drinks allowed in the Basilica?

No. Eating or drinking inside the Basilica is forbidden.

Is it possible to visit the Basilica before or after the performance?

As the performances take place at the end of the day, it is not possible to visit the Basilica after the show. However, it is possible to visit the Basilica during its daily opening hours and return in the evening to see AURA.

Are seats assigned for the seated portion of the show?

There are no assigned seats; this is a general admission performance. No matter where you view the experience from, it is equally impressive. We do not recommended that you arrive more than fifteen minutes in advance, as this does not offer any advantage and you will have to wait outside, rain or shine.

Can children take part in the experience?

Yes, the AURA experience is suitable for all audiences, including children. It should be noted, however, that some of the visual and sound effects can be overwhelming for younger children. We recommend that you protect toddlers’ ears with earphones or noise-reducing headphones. Laser visual effects are not recommended for babies.

Is the AURA experience accessible to people with reduced mobility?

Yes: Notre-Dame Basilica of Montréal is rated as partially accessible by Kéroul.